Report a problem

Report an error or suggest a correction. Anyone can read tickets and comments. To file a ticket or comment, you need the neighborhood passcode, which is posted on the Elliott Ranch Town Square app. This keeps out spam. Type it once and this device can remember it. The HOA board reviews reports against official sources. This is not an ACC application or emergency contact.

Statuses: Open · Under review · Confirmed-fixed · Closed-no change. The last two close comments. Please do not post private information.

Using the neighborhood passcode

For neighbors

Anyone can read tickets. To file a ticket or comment, you need the neighborhood passcode.
Get it from the Elliott Ranch Town Square app. It is never posted on this site.
Type it in the box labeled Neighborhood passcode. Capital letters, spaces and dashes don't matter.
Leave Remember the passcode on this device checked, and you only type it once. Uncheck it on a shared computer.
If it stops working, the board has changed it. Check Town Square for the new one. After 10 wrong tries, wait 15 minutes.

For board members

The board passcode is separate. Never share it with neighbors.
Sign in on Board admin.
To change the neighborhood passcode: after signing in, use Change the neighborhood passcode on the ticket list. The old one stops working right away. Then post the new one on Town Square.
See Responding to and closing tickets.